Greenloop ERP is committed to maintaining the highest standards of legal, regulatory, and ethical compliance. This Compliance Policy outlines how we ensure our platform, operations, and partnerships meet applicable laws, industry regulations, and best practices.

1. Legal & Regulatory Compliance

Greenloop ERP complies with all applicable national and international regulations related to:

• Data protection & privacy (e.g., GDPR, CCPA)

• E-commerce & digital business operations

• Taxation, invoicing, and financial reporting standards

• Electronic communications and anti-spam laws (e.g., CAN-SPAM, PECR)

Where applicable, we adapt regional policies to comply with local laws in countries where our services are offered.

2. Data Privacy & Protection

We follow strict data governance and privacy practices:

• Personal Data is collected, processed, and stored in accordance with our Privacy Policy.

• Encryption: All data is encrypted in transit (TLS/SSL) and at rest.

• Access Controls: Only authorized personnel may access sensitive systems or customer data.

• Data Subject Rights: Users may request access, correction, or deletion of their data at any time.

3. Security & Infrastructure Standards

Greenloop ERP aligns with leading cybersecurity frameworks and conducts:

• Regular vulnerability assessments & penetration testing

• Real-time monitoring for abnormal usage or threats

• Backup & disaster recovery protocols

• Third-party risk management for payment gateways, APIs, or hosting partners

We strive to align with ISO/IEC 27001 principles (information security) even if not formally certified.

4. Product & Platform Integrity

We ensure our ERP modules, including Stock Wise, Account Wise, TalkLoop, Brain Box, and Shipnest, operate under:

• Accurate configuration standards

• Audit trails and role-based access control (RBAC)

• Version control and secure updates/patching

Clients are encouraged to perform internal audits using our data exports, logs, and permission history features.

5. Anti-Spam & Communication Compliance

Greenloop maintains a strict Spam Policy based on:

• Explicit opt-in consent

• Clear unsubscribe mechanisms

• Logging of email activity and complaints

We comply with global anti-spam standards, including:

• CAN-SPAM (USA)

• CASL (Canada)

• GDPR Article 7 & 21 (EU)

6. Financial & Tax Compliance

Greenloop supports compliance in digital accounting, including:

• GST, VAT, and e-invoicing formats where applicable

• Secure digital receipts, audit logs, and ledger tracking

• Integration with certified e-commerce and POS tools

We provide APIs and exports to assist users in complying with government or internal financial reporting standards.

7. Employee Conduct & Ethics

All employees and contractors at Greenloop are expected to:

• Adhere to our Code of Conduct

• Complete mandatory compliance training annually

• Report suspected violations through our internal grievance system

We maintain a zero-tolerance policy for fraud, discrimination, or misuse of customer data.

8. Reporting & Whistleblower Protection

Greenloop encourages responsible disclosure of:

• Security vulnerabilities

• Compliance violations

• Ethical breaches

To report a concern confidentially:
📧 greenlooperp.com

We protect whistleblowers in good faith from retaliation.

9. Audits & Updates

• Internal compliance reviews are performed quarterly.

• External audits (by customers or third parties) may be arranged under NDA.

• This policy is reviewed and updated annually or as regulations evolve.